To add member's full details the admin staff use the Members Module. Together with the Front Desk holding pen, the members database enables all the administration to be done behind the scenes, helping front line staff spend maximum time with your members thus aiding retention.
The Members module also holds all your members financial details and allows payments against a Members account to be viewed and administrated easily.
Other Features that enable your staff to offer the best level of service include Instant letters merged to individual members, the Contact Scheduler, E-mail, SMS Text messaging, and Mail Merge facilities.
- Direct Link Letter
- Email
- Contact & Activity Scheduler
- Mail Merge
- Quick & easy to use membership search
- Hold all direct debit or standing order details
- Full financial audit history
- Front desk messages
- Quick address capture with the Postcode verifyer
- Correct bank details with the Direct Debit verifyer
- Customer Relationship Management (CRM) - SMS messenging & mail, email, parQ, membership etc...form production, mail merge