EZ-Book(TM) : The World's Most 'Intelligent' Receptionist
Ez-Book's intuitive scheduling runs across a facility's entire estate. This ensures that every revenue-generating opportunity is maximised.
Receptionists can automatically match bookings to the resources available and double bookings become a thing of the past. Not only does this help manage staff time better by reducing gaps between bookings, it also optimises resource management.
KEY FEATURES:
- Resources are allocated intelligently. This ensures that working hours are maximised, whilst keeping within defined business working practices
- Group bookings and packages can be block booked quickly and efficiently
- Automated waiting lists, means that customers are automatically contacted when a space becomes available via SMS or email
- Contra-indicators can be set to restrict diary entries
- Management of employee skill sets including certifications, experience and languages spoken
- Areas and / or resources can be restricted to the type of products or services required
- Course management
- Fully integrated creche booking management
- Yield management on time slots
- Effective management of freelance or non-site based staff
- Automated alerts when staff require additional or re-training
- Advanced rota function that takes working practices into account and prevents staff with various levels of experience from exceeding their daily quota
- Easy to assess performance and workload of staff
- Individual terminals update from the central database in real time operating offline or via a dial-up connection in the event the broadband link to the central database fails
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