Ez-Com(TM): Easy Two Way Communication
Ez-Systems sophisticated communication features are designed to help establish long-term relationships with customers.
CUSTOMER BENEFITS
- Make bookings online
- View future appointments
- Make changes to personal profiles using a secure, password protected web function
- Receive booking confirmations
- Save time by making payments online or via a call centre
- Automated waiting lists that contacts a customer when a space becomes available
FACILITY BENEFITS
- Ability to receive payments online for bookings, vouchers and gift certificates
- Automated email or SMS confirmations ensures that customers remember their appointments
- Call centre compatible, enabling telephone bookings
- Marketing campaigns can be carried out by remote sites individually or via head office
- The only system on the market that offers an automated waiting list function
- Prospects can be managed more effectively using automatic follow-up triggers
- Mobile phone technology as a strategic communication tool