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Providing all you need to run your facility
Use of PlayRunner enables you to provide a safe and secure environment. Get security of access, speedy entry and exit and maximise that valuable Cafe and Kids Party business. Let the Ez-Runner team use their proven knowledge and experience to make the running of your play centre easier. Whether on-line for tickets and party bookings including up-selling your party add-ons through to wristband and family quick check-in – PlayRunner not only helps with the day-to-day running of your play centre but also in the analysis of trends, spend and usage, enabling you to predict how your business will grow.
Our solutions are not just for 25,000 sq ft facilities catering for over 1000 visits per day, but can help transform customer communication and interaction at even the smallest centre. Providing play solutions since 2001 for over 100 play centres handling over 60,000 visits per year… our solution is tried and tested, in fact we would say it is child proof!
We‘re offering first class tools and technologies
Feature Unique ‘family and group check-in’ allows for 6 or more visitors to be registered with their name, date of birth, full postal address and payment in less than 2 minutes. You can provide membership cards or run a simple quick entry for your visitors – or both! Capture key information for marketing; usage statistics and fast track your customers during busy times.
Our party booking wizard is the most advanced in the industry. Simply double click the booking grid and you are presented with a step by step wizard which can guide you easily through booking and amending your parties. Add and remove the number of attendees, add on extras such as party food and party bags and much more.
By using either bar-coded wrist bands or digital images Ez-Runner allows you to monitor who comes in with whom and more importantly who leaves with whom. Should you need to know exactly who is in the building then a simple report can be run in seconds..
Our touch screen friendly system allows you to have fully customisable food and beverage offerings configured around your business. With direct printing to your kitchen this means you have no long queues of customers waiting to have their order taken. White or brown bread? Cheese or no cheese? Ez-Runner's powerful point of sale system allows you to specify custom options for all of your menu items
Free up valuable staff time by allowing your customers to choose the details of their child’s party. Online functionality means your clients can book every detail from the date; time; numbers attending; menu selection; make payments; to even sending out the invitations! And it’s real time so you know exactly what bookings are being made.
Online ‘pre-registration’ allows you to reduce the queues at busy times. Customers can enter all their details on-line and receive a pin number allowing the receptionist access to all of their family member’s details with minimal fuss. Repeat customers can then have a family user card with offers and loyalty discounts, which allows for fast-track entry for all future visits – easy for you and easy for your customers.
Technology is supposed to make our lives easier – with Campaign Manager this is certainly true. Setup your recurring communication and follow ups once and let Campaign Manager do the work for you time after time. Campaign Manager lets you custom implement your own criteria add what you consider to make it a success and you simply monitor the results.
Set up your rules and Ez-Runner will automatically send booking confirmations and alerts to your customers. These could be done the day before, or even an hour before as a reminder to cut out ‘no shows’. Our existing customers benefit by the fact that text and emails sent after the booking is a great way to improve customer service and retention
Ez-Runner uses Responsive Web Design (RWD). To benefit your business as your Ez-Runner booking and payment pages provides an optimal viewing experience — ease of reading and navigation with a minimum of resizing, panning, and scrolling — across a wide range of devices (from desktop computer monitors to mobile phones). What this means is more bookings, made more quickly on the most convenient device for your busy customers and in your own brand design.
Well known clients from all over the UK.
Over the years 360 play and Ez-Runner have developed close working relationships. The guys at Ez-Runner are fantastic. Should we have ever had any issues with hardware or software they are always on the end of the phone and happy to help.
Adam Skinner - General Manager
We definitely recommend Ez-Runner. We've had other businesses come out to us to see how the system works and we wouldn't hesitate to recommend.We wanted something that was integrated that we could mould and shape to meet our business needs and we believe Ez-Runner does that.
Lorraine Murphy - General Manager