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Spa and Beauty Management Software

Health Club

Spa and Beauty Management Software

Providing all you need to run your facility

Spa Runner

Spa-Runner is continually developing its solutions to maximise your business. Our Spa-Runner solution is no different. Our system lets you to book the most efficient member of staff to do a treatment, keeping your more qualified staff free to earn more. The system prompts the user to select the ‘best fit’ therapist.

Ez-Runner manages the usage for each of your treatment rooms booking treatments into gaps and rooms leaving the treatment rooms that earn you more, free to do so! .

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Great Features

We‘re offering first class tools and technologies

On-line Package Bookings

On-line Package Bookings

Allow your guest to easily Book Packages Online For Groups, Hen Parties etc 24/7. Ez-Runner has the most comprehensive package management in the industry. Multiple guests can be simultaneously booked in with the appropriate resource and even synchronize breaks and lunch so your visitors truly get the perfect experience!


Custom Reporting

Scheduled Reports

Standard reports are pre-designed and installed to ensure you have the information you need to run your business. Our inbuilt scheduler means reports run automatically at your key business times 24/7 365 days a year. Output can be direct into excel or as pdf’s ready for your next meeting, as a sage export and even emailed to your management group. Our flexible reporting suite allows you to extract and filter the information you want, displayed in a way that suits you. Run at a time of your choice and drill down into the detail behind the information at the click of a button.


Rota Optimization

Rota Optimization

Use The Right Therapist At The Right Time - Automatically!

Spa-Runner lets you to book the most efficient member of staff to do a treatment, allowing your more qualified staff free to earn more. The system prompts the user to select the ‘best fit’ therapist. And it doesn’t matter if the booking is made in Spa or online – the exact same functionality is applied.


SMS Messaging

SMS Messaging

Set up your rules and Spa-Runner will automatically send booking confirmations and alerts to your customers. These could be done the day before, or even an hour before as a reminder to cut out ‘no shows’. Our existing customers benefit by the fact that text and emails sent after the booking is a great way to improve customer service and retention.


Vouchers

Gift Vouchers

Commission Free total Voucher solution. Ez-Runner can run your complete voucher business. From on-line sales, delivery and fulfilment and in-site redemption, Ez-Runner will track 100% of your voucher sales removing fraud, saving staff and client time. Never pay a 3rd party commission again!


Campaign Manager

Campaign Manager

Technology is supposed to make our lives easier – with Campaign Manager this is certainly true. Setup your recurring communication and follow ups once and let Campaign Manager do the work for you time after time. Campaign Manager lets you custom implement your own criteria add what you consider to make it a success and you simply monitor the results.


Responsive Website

Be ‘Responsive’ to your clients

Ez-Runner uses Responsive Web Design (RWD). To benefit your business as your Ez-Runner booking and payment pages provides an optimal viewing experience — ease of reading and navigation with a minimum of resizing, panning, and scrolling — across a wide range of devices (from desktop computer monitors to mobile phones). What this means is more bookings, made more quickly on the most convenient device for your busy customers and in your own brand design.

Our Clients

Well known clients from all over the UK

Hand Picked Hotels (HPH) have been using the EzRunner management software system for the past 4 years. The partnership has had a significant impact on the businesses by helping Hand Picked Hotels create a highly effective Health Club and Spa revenue stream for the group. Combining Hand Picked Hotels wonderful country house hotels and quintessentially British hospitality offerings through the HPH website, and the flexibility of the software, this allows HPH to maximise all sales opportunities from Central Reservations, and Hotel Revenue Teams, to Spa/Club Teams. Through our commitment to using the latest in technology, HPH have recently embarked upon an upgrade to the latest Ez-Runner central on-line solution.

Handpicked Hotels
Helen Wynne - Health Club & Spa Project Manager